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Frequently Asked Questions

Find our frequently asked questions below for quick and easy answers. If you don't find the answer you're looking for, feel free to contact us.

Your order will include the Pura Tropics™ 25oz / 750mL Bottle, the Water Filter Straw, an ACF™ Interchangeable Filter (300L), and Instruction Manual, all packaged securely in our Premium Branded Gift Box.

Our filters use our own ACF® Filtration Technology to remove a full spectrum of tap water contaminants. ACF uses magnet-like chemical absorption to target and remove contaminants at a microscopic level. This dual approach allows us to efficiently remove a full spectrum of tap water contaminants, making Pura Tropics the only filtered bottle that can provide complete contaminant removal. You can learn more about how our filters work here

The capacity of our insulated filtration bottle is 25oz / 750mL.

The bottle’s body is made of double-insulated stainless steel, with a BPA/BPS free lid. The mouthpiece is made of soft silicone for comfort.

Our straws offer a seamless and easy drinking experience, with less pressure than most filtration bottles in the market.

Depending on your specific usage and amount of water you drink, on average our filters last approximately 2-3 months. With a filter usage of 300 liters of water.

We do not recommend putting our bottles in the freezer as this may damage the bottle and the vacuum seal of the lid. It can however be put safely in the fridge, but keep in mind that the double-insulated stainless steel prevents the contents inside from being affected by any external temperatures.

We recommend hand washing the bottle, lid, straw, and mouthpiece with warm water and mild soap to minimize the chance of external damage to the bottle. Please ensure you remove the filter from the straw before washing.

We advise only using cold or room temperature water. Please avoid using hot water.

Our ACF Filtration uses a unique dual-technology approach that can remove up to 99.9% of 250+ contaminants, all without removing healthy minerals like calcium and magnesium.

The contaminants that our filters especially remove are lead, chromium-6, mercury, chlorine, fluoride, arsenic, and many more.

No, our filters do not significantly change your water’s pH

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